Data Privacy Notice

Wia Electric Yachts

At Wia Electric Yachts, we understand that trust is essential. Whether you are exploring our electric yachts, contacting us through our website, attending a boat show, requesting a private demonstration, becoming a customer, or working with us as a partner, we may process certain personal data about you.

This Data Privacy Notice (“Notice”) explains how Wia Electric Yachts (“Wia”, “we”, “us”, or “our”) collects, uses, shares, stores, and protects personal data in connection with our website, products, services, events, communications, demonstrations, and other interactions with us.

This Notice is designed to comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Hungarian and EU data protection rules. The GDPR sets out principles such as lawfulness, fairness, transparency, purpose limitation, data minimisation, storage limitation, accuracy, integrity, confidentiality, and accountability. (European Commission)

1. Scope of This Notice

This Notice applies to personal data processed in connection with:

  • a) the Wia website and related online forms;
  • b) product inquiries, quotation requests, and sales communications;
  • c) private demonstrations, test drives, events, exhibitions, and boat shows;
  • d) customer relationship management;
  • e) boat purchases, reservations, handovers, warranty, service, and maintenance;
  • f) dealer, distributor, service partner, marina partner, and investor inquiries;
  • g) marketing communications and newsletters;
  • h) social media interactions;
  • i) future digital services, customer portals, applications, connected boat features, remote diagnostics, or similar tools, where introduced.

This Notice applies whether you interact with us online, by email, by phone, in person, at a boat show, through a partner, or through any other communication channel.

This Notice does not replace specific privacy information that may be provided in connection with a particular product, service, contract, event, digital tool, or application.

2. Data Controller

The data controller responsible for the processing of your personal data is:

Wia Electric Yachts
Legal entity name: AQWIA Kft.
Registered seat: 8175 Balatonfűzfő, hrsz 1506/1.
Company registration number: 19 09 512013
VAT number: HU14930735
Email: sales@wiyachts.com
Website: wiayachts.com

For privacy-related questions, please contact:

Privacy contact: sales@wiayachts.com

Depending on the specific transaction or service, another Wia-related legal entity, authorised distributor, service partner, or business partner may act as an independent controller or processor. Where relevant, this will be clarified in the applicable agreement or privacy information.

3. Personal Data We Collect and How We Use It

We may collect and process the following categories of personal data.

3.1 Identification and Contact Data

This may include:

  • a) name;
  • b) email address;
  • c) telephone number;
  • d) postal address;
  • e) country of residence;
  • f) company name;
  • g) job title;
  • h) preferred language;
  • i) communication preferences.

We use this data to:

  • a) respond to inquiries;
  • b) provide information about Wia products and services;
  • c) prepare quotations;
  • d) organise demonstrations or meetings;
  • e) manage customer or partner relationships;
  • f) send relevant business or marketing communications where legally permitted.

3.2 Inquiry, Sales, and Commercial Data

This may include:

  • a) product model of interest;
  • b) preferred configuration;
  • c) intended use, such as private use, marina use, commercial use, charter, or demonstration;
  • d) preferred delivery location;
  • e) budget range or financing interest, where voluntarily provided;
  • f) quotation history;
  • g) correspondence history;
  • h) order, reservation, contract, and invoice information.

We use this data to:

  • a) understand your requirements;
  • b) prepare commercial offers;
  • c) manage negotiations and contracts;
  • d) process orders and payments;
  • e) arrange delivery, handover, insurance, registration, or logistics where applicable;
  • f) maintain business records.

3.3 Event, Demonstration, and Test Drive Data

If you attend a Wia event, boat show, demonstration, private viewing, marina presentation, or test drive, we may process:

  • a) registration details;
  • b) attendance information;
  • c) preferred time slots;
  • d) guest information;
  • e) safety acknowledgements;
  • f) boating experience or licensing information, where required;
  • g) photos, videos, or event media, where permitted;
  • h) feedback after the event or demonstration.

We use this data to:

  • a) organise and manage events;
  • b) confirm attendance;
  • c) ensure operational and safety requirements;
  • d) follow up with relevant information;
  • e) improve our event and demonstration experience;
  • f) create marketing content where we have a valid legal basis.

3.4 Customer, Warranty, Service, and Maintenance Data

If you purchase or use a Wia boat, request warranty support, maintenance, winterisation, service, or repairs, we may process:

  • a) customer identification and contact details;
  • b) boat model, serial number, configuration, and delivery information;
  • c) warranty registration and warranty history;
  • d) service records;
  • e) maintenance history;
  • f) battery handling, winterisation, and technical inspection information;
  • g) repair requests and technical issue descriptions;
  • h) photos or videos of the boat or components;
  • i) marina, storage, or location information where required for service;
  • j) communications with authorised service partners.

We use this data to:

  • a) provide warranty and service support;
  • b) manage maintenance and repair work;
  • c) verify warranty eligibility;
  • d) improve product quality and safety;
  • e) coordinate with authorised service providers;
  • f) comply with legal and contractual obligations.

3.5 Partner, Dealer, Distributor, and Business Contact Data

If you contact us as a potential dealer, distributor, service partner, marina, supplier, investor, media representative, or other business partner, we may process:

  • a) name and business contact details;
  • b) company information;
  • c) market or territory of interest;
  • d) business proposal or partnership request;
  • e) professional background;
  • f) communications and meeting notes;
  • g) due diligence or compliance information, where necessary.

We use this data to:

  • a) evaluate partnership opportunities;
  • b) communicate with business contacts;
  • c) conduct due diligence;
  • d) negotiate and manage agreements;
  • e) maintain our dealer, partner, and supplier network.

3.6 Website and Technical Data

When you use our website, we may collect:

  • a) IP address;
  • b) browser type and version;
  • c) device type;
  • d) operating system;
  • e) pages visited;
  • f) time and date of access;
  • g) referral source;
  • h) approximate location based on IP address;
  • i) cookie identifiers;
  • j) analytics and usage data.

We use this data to:

  • a) operate and secure the website;
  • b) analyse website performance;
  • c) understand visitor behaviour;
  • d) improve user experience;
  • e) prevent fraud, misuse, and cyber threats;
  • f) manage cookies and consent preferences.

Further details are provided in our Cookie Policy.

3.7 Marketing and Communication Data

This may include:

  • a) newsletter subscription status;
  • b) marketing preferences;
  • c) email engagement data, such as opens and clicks;
  • d) event invitations;
  • e) social media interactions;
  • f) campaign source information.

We use this data to:

  • a) send newsletters and updates where legally permitted;
  • b) personalise communications;
  • c) measure marketing performance;
  • d) invite you to relevant events;
  • e) manage opt-outs and unsubscribe requests.

You can unsubscribe from marketing communications at any time.

3.8 Payment and Transaction Data

Where applicable, we may process:

  • a) billing name and address;
  • b) invoice details;
  • c) VAT number or tax identification details;
  • d) payment status;
  • e) bank transfer references;
  • f) transaction history.

We use this data to:

  • a) issue invoices;
  • b) process payments;
  • c) manage contracts;
  • d) comply with accounting and tax obligations;
  • e) resolve payment-related disputes.

We generally do not store full card payment details unless specifically required and legally permitted. Payment processing may be handled by third-party providers.

3.9 Future Connected Boat, Application, and Digital Service Data

Wia may in the future introduce connected boat services, mobile applications, customer portals, remote diagnostics, software updates, digital manuals, navigation integrations, battery monitoring, or similar services.

Where such services are introduced, we may process data such as:

  • a) account data;
  • b) device and application data;
  • c) boat identification data;
  • d) technical diagnostics;
  • e) battery and charging information;
  • f) software version;
  • g) error codes and performance data;
  • h) maintenance alerts;
  • i) connectivity status;
  • j) usage logs;
  • k) location-related data, only where necessary and legally permitted.

Before activating any such service, Wia will provide further privacy information where required.

4. Boats, Products, and Technical Services

Wia boats are technically complex electric watercraft. Personal data may be processed in connection with ownership, operation, servicing, maintenance, warranty, and safety-related support.

This may include data relating to:

  • a) product registration;
  • b) handover documentation;
  • c) warranty status;
  • d) maintenance schedule;
  • e) service history;
  • f) authorised repair partner involvement;
  • g) component replacement;
  • h) technical support requests;
  • i) product safety communications.

We may use this data to:

  • a) provide customer support;
  • b) maintain product records;
  • c) manage warranty claims;
  • d) improve product reliability;
  • e) provide safety notices or service updates;
  • f) comply with product safety and legal obligations.

5. Charging and Energy-Related Data

Wia boats may use electric charging infrastructure provided by marinas, third-party providers, private facilities, or future Wia-related systems.

Where Wia is involved in charging-related services, we may process:

  • a) charging request or support data;
  • b) charger location or marina information;
  • c) charging session details;
  • d) battery-related technical information;
  • e) service provider information;
  • f) energy system compatibility data.

We use this data to:

  • a) support charging-related assistance;
  • b) help resolve technical issues;
  • c) improve charging compatibility;
  • d) support customer and marina partners.

Third-party charging providers may process your data under their own privacy policies.

6. Website and Other Interactions With Us

When you interact with us through the website, email, phone, social media, boat shows, partner referrals, or other channels, we may collect data directly from you, automatically through the website, or from authorised partners.

Examples include:

  • a) filling out a contact form;
  • b) requesting a quotation;
  • c) subscribing to a newsletter;
  • d) asking for a demonstration;
  • e) visiting our stand at a boat show;
  • f) contacting us through social media;
  • g) communicating with a Wia dealer or partner;
  • h) sending us business proposals or media requests.

We process such data to respond to you, manage the relationship, improve our services, and meet legal or contractual obligations.

7. Legal Grounds for Processing Personal Data

Under the GDPR, we process personal data only when we have a valid legal basis. These may include:

7.1 Performance of a Contract

We process data where necessary to enter into or perform a contract with you, such as a sales agreement, warranty arrangement, service agreement, or partner agreement.

7.2 Steps Prior to Entering Into a Contract

We process data to respond to quotation requests, product inquiries, dealership discussions, or demonstration requests before a contract is concluded.

7.3 Legal Obligation

We process data where required by law, including tax, accounting, consumer protection, product safety, regulatory, or legal compliance obligations.

7.4 Legitimate Interests

We may process data based on our legitimate interests, including:

  • a) responding to business inquiries;
  • b) improving products and services;
  • c) managing customer relationships;
  • d) protecting our website and systems;
  • e) preventing fraud or misuse;
  • f) maintaining business records;
  • g) conducting limited B2B marketing where legally permitted;
  • h) enforcing legal claims.

Where we rely on legitimate interests, we consider and balance your rights and interests.

7.5 Consent

We may rely on your consent for certain processing activities, such as:

  • a) newsletter subscriptions;
  • b) non-essential cookies;
  • c) certain marketing communications;
  • d) use of identifiable photos or videos for marketing, where required;
  • e) certain location-based or connected services, where applicable.

You may withdraw consent at any time. Withdrawal does not affect processing carried out before consent was withdrawn.

7.6 Vital Interests or Public Interest

In rare cases, we may process data where necessary to protect someone’s vital interests or to comply with public interest obligations, such as safety-related situations.

8. Our Disclosure of Personal Data

We may share personal data with the following categories of recipients where necessary and legally permitted.

8.1 Wia Group Entities and Related Companies

We may share data between relevant Wia-related entities for business administration, customer relationship management, sales, service, marketing, and support.

8.2 Authorised Dealers, Distributors, and Service Partners

We may share data with authorised partners where needed to:

  • a) respond to local inquiries;
  • b) provide demonstrations;
  • c) prepare quotations;
  • d) manage delivery;
  • e) provide service or warranty support;
  • f) support local customer relationships.

8.3 Suppliers and Technical Providers

We may share data with providers supporting:

  • a) website hosting;
  • b) CRM systems;
  • c) email and communication tools;
  • d) analytics;
  • e) IT security;
  • f) cloud storage;
  • g) payment processing;
  • h) accounting;
  • i) transport and logistics;
  • j) service and warranty systems.

8.4 Professional Advisers

We may share data with lawyers, accountants, auditors, insurers, consultants, and other professional advisers where necessary.

8.5 Authorities and Legal Recipients

We may disclose data to courts, authorities, regulators, law enforcement, tax authorities, or other bodies where required by law or necessary to protect legal rights.

8.6 Business Transfers

If Wia is involved in a merger, investment, financing, restructuring, sale of assets, acquisition, or similar transaction, personal data may be shared with relevant parties, subject to confidentiality and applicable law.

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Notice, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of data and context.

Examples:

  • a) inquiry data may be retained for a reasonable sales follow-up period;
  • b) customer contract data may be retained for the duration of the contract and applicable limitation periods;
  • c) invoice and accounting data may be retained as required by tax and accounting laws;
  • d) warranty and service records may be retained for the warranty period and related limitation periods;
  • e) marketing data is retained until you unsubscribe or object, unless another legal basis applies;
  • f) website analytics data is retained according to the applicable cookie and analytics settings;
  • g) legal dispute data may be retained until the matter is fully resolved.

When personal data is no longer required, we will delete, anonymise, or securely archive it as appropriate.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against:

  • a) unauthorised access;
  • b) accidental loss;
  • c) unlawful disclosure;
  • d) alteration;
  • e) destruction;
  • f) misuse.

These measures may include:

  • a) access controls;
  • b) secure storage;
  • c) encryption where appropriate;
  • d) password protection;
  • e) staff confidentiality obligations;
  • f) secure service provider arrangements;
  • g) system monitoring;
  • h) backup and recovery procedures. No system can be guaranteed to be completely secure. If you believe your interaction with Wia is no longer secure, please contact us immediately.

11. International Data Transfers

Wia is based in the European Union, but we may use service providers, partners, or systems located outside the European Economic Area (“EEA”).

Where personal data is transferred outside the EEA, we will ensure that appropriate safeguards are in place, such as:

  • a) an adequacy decision by the European Commission;
  • b) Standard Contractual Clauses approved by the European Commission;
  • c) other lawful transfer mechanisms under the GDPR.

The European Commission has issued modernised Standard Contractual Clauses for transfers of personal data from the EU/EEA to countries outside the EEA where required under the GDPR. (European Commission)

12. Your Privacy Rights

Under the GDPR, you may have the following rights regarding your personal data:

  • a) right to be informed;
  • b) right of access;
  • c) right to rectification;
  • d) right to erasure;
  • e) right to restriction of processing;
  • f) right to data portability;
  • g) right to object;
  • h) right not to be subject to certain automated decisions;
  • i) right to withdraw consent where processing is based on consent.

The European Commission describes these rights as part of the GDPR framework for individuals. (European Commission)

To exercise your rights, please contact us at:

sales@wiayachts.com

We may need to verify your identity before responding to your request.

You also have the right to lodge a complaint with a supervisory authority. In Hungary, the competent authority is the National Authority for Data Protection and Freedom of Information (NAIH), which is responsible for monitoring and promoting the enforcement of the right to personal data protection in Hungary. (NAIH)

13. Marketing Choices

You may opt out of marketing communications at any time by:

  • a) clicking the unsubscribe link in marketing emails;
  • b) contacting us directly;
  • c) changing your communication preferences where such functionality is available.

Please note that even if you opt out of marketing communications, we may still send you non-marketing communications where necessary, such as:

  • a) contract-related messages;
  • b) service or warranty updates;
  • c) safety notices;
  • d) legal notices;
  • e) responses to your inquiries.

14. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies.

These may be used for:

  • a) essential website functionality;
  • b) analytics;
  • c) website performance;
  • d) remembering preferences;
  • e) marketing and remarketing, where legally permitted.

Non-essential cookies will only be used where valid consent has been obtained, unless another legal basis applies.

For more information, please see our Cookie Policy.

15. Children’s Data

Our website and Services are not intended for children. We do not knowingly collect personal data from children under the age of 16 without appropriate parental or guardian consent where required by law.

If you believe that a child has provided personal data to us without appropriate consent, please contact us so that we can take appropriate steps.

16. Automated Decision-Making

Wia does not currently make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.

If this changes in the future, we will provide appropriate information and safeguards as required by law.

17. Social Media

Wia may operate social media pages on platforms such as Instagram, Facebook, LinkedIn, YouTube, or others.

When you interact with our social media pages, the relevant platform may process your personal data under its own privacy policy.

Wia may process your public interactions, messages, comments, tags, or shares for communication, brand management, marketing, and customer relationship purposes.

Please review the privacy settings and policies of the relevant social media platforms.

18. Photos, Videos, and Event Media

At Wia events, exhibitions, boat shows, demonstrations, or public presentations, photos and videos may be taken.

Where possible, we will inform participants if photography or filming is taking place.

We may use event media for:

  • a) documentation;
  • b) internal reporting;
  • c) social media;
  • d) website content;
  • e) press and marketing materials. Where identifiable individuals are the focus of the content, we will rely on an appropriate legal basis, such as consent or legitimate interest, depending on the context and applicable law.

You may contact us if you have concerns about the use of your image.

19. Business Contact Data

If you interact with us in a professional capacity, such as on behalf of a company, marina, dealer, supplier, media outlet, investor, or partner, we may process your business contact data.

This may include:

  • a) name;
  • b) role;
  • c) business email;
  • d) business telephone number;
  • e) company name;
  • f) professional correspondence.

We process this data for legitimate business purposes, including communication, relationship management, contract negotiation, project coordination, and partnership development.

20. Changes to This Notice

We may update this Notice from time to time to reflect changes in our business, legal obligations, technology, products, or data practices.

The updated version will be published on this page with a revised “Last Updated” date.

Where required by law, we may provide additional notice or request consent.

21. Contact Us

For questions, requests, or concerns regarding this Notice or the processing of your personal data, please contact:

Wia Electric Yachts
AQWIA Kft.
8175 Balatonfűzfő, hrsz 1506/1.
Email: sales@wiayachts.com
Website: wiayachts.com

For legal notices:
sales@wiayachts.com

You may also contact the Hungarian data protection authority:

National Authority for Data Protection and Freedom of Information (NAIH)
Website:
Email:
Address: